Highfield Level 2 Award for Door Supervisors in the Private Security Industry (SIA Licence-Linked)

Overview

Become qualified to apply for your SIA Door Supervisor licence with our intensive, classroom-based programme delivered by an approved Highfield centre. This course is delivered over 6 days (minimum 44 contact hours, with guided self-study where applicable) and covers the knowledge, skills, and physical intervention techniques required for frontline security roles.

Course includes:

• 6 days in-person training (minimum 44 contact hours)
• Pre-course learning guidance to ensure learner readiness
• All learner training materials used during delivery
• Highfield learner registration and all required assessments/exams
• Physical Intervention training delivered face-to-face
• Highfield certificate issued upon successful completion
• Tutor support and exam preparation throughout the course
• 2 resits included (subject to Highfield rules and centre availability)

Who Is This Course For?

This qualification is ideal for:
• Anyone wishing to apply for an SIA Door Supervisor licence
• New entrants to the private security industry
• Individuals wanting a career in nightlife, event security, hotels, retail security or corporate security
• Employers looking to certify their staff
• Community members providing protection for local organisations

What You Will Learn

Unit 1 – Principles of Working in the Private Security Industry

Unit 2 – Principles of Working as a Door Supervisor

Unit 3 – Conflict Management and Resolution Skills

Unit 4 – Physical Intervention Skills

Unit 1 – Principles of Working in the Private Security Industry

You will learn:
• The role of the private security industry
• Health & safety responsibilities
• Emergency procedures
• Communication, incident reporting and record keeping
• Counter-terrorism awareness (ACT Awareness)
• Licensing law, regulations and the SIA framework

Unit 2 – Principles of Working as a Door Supervisor

Topics include:
• The role & responsibilities of a Door Supervisor
• Searching procedures
• Drug misuse indicators
• Arrest procedures & the law
• Dealing with vulnerable individuals
• Eviction & ejection processes
• Queue management and venue safety

Unit 3 – Conflict Management and Resolution Skills

Develop effective conflict-resolution skills:
• Communication & de-escalation
• Managing challenging behaviour
• Breakaway principles
• Assessing risk & maintaining safety
• Teamwork and positioning
• Scenario practice

Unit 4 – Physical Intervention Skills

Delivered by qualified instructors using safe, compliant Highfield-approved techniques:
• Non-aggressive physical intervention
• Escorting & safe removal
• Protecting yourself and others
• Understanding positional asphyxia
• Non-restrictive disengagement methods
• Team-based interventions
• When not to use force

Practical Assessments

You will complete:
• Multiple-choice exams for each unit
• A practical physical intervention assessment
• Scenario-based demonstrations
All assessments are delivered professionally and supportively, with additional coaching
offered where needed.

Entry Requirements

To enroll you must

• Be 18 or over
• Speak and understand English to the required level
• Bring original photographic ID (passport/driving licence)
• Hold a valid EFAW certificate (we offer this as an add -on if required)
• Bring 2 passport-sized photos

Entry Requirements

• Completion of ACT (Action Counters Terrorism) Awareness and ACT Security e-learning modules prior to attendance.
• ACT e-learning must be completed via the official UK Government ProtectUK platform: https://www.protectuk.police.uk
• A valid Emergency First Aid at Work (EFAW) or equivalent qualification (must be valid for at least 12 months from course start date).
• Completion of guided pre-course self-study provided by the training centre.
• Learners must be 18 or over and provide valid photographic ID and proof of address before the course start date.

English Language Requirements

• Learners must have a good command of spoken and written English.
• All learners complete an initial English language assessment at the start of the course to confirm they can fully participate in training and assessments. This is a requirement of SIA-linked training.
• Learners must be able to read and understand course materials and written assessments.
• Learners must communicate effectively in English during classroom discussions and practical exercises.
• Where English is not the learner’s first language, the centre may request evidence of Functional Skills English (Level 2), ESOL (Level 1 or above), or equivalent recognised English qualification, or require an initial assessment.

What’s Included

• Highfield-approved learning materials
• Full 6-day delivery
• Venue, equipment & scenario training
• Exam fees
• Highfield certification
• Free refresher materials for licence renewal

Course Benefits

• Train with experienced security specialists
• High success rate
• Small groups for personalised coaching
• Scenario-based practice
• Professional, friendly learning environment

Progression Opportunities After This Course

• CCTV (Public Space Surveillance)
• Security Officer
• First Aid at Work (3-day)
• Physical Intervention Masterclass
• Emergency Response / Incident Management

How to Book

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